5 ways to ensure your website meets customer expectations
Before you start designing a website you need to know who your target audience is, and how you can help them. So, how can you ensure your site is user-friendly and meets, or exceeds your customer expectations?
The most important factor when designing a website is to know your target audience, and what it is they want. Your site needs to tick all the boxes, so that a potential customer can make an informed decision about buying your products or services. One of the first steps in this process is to make sure your website is user-focussed, and does not frustrate them so much that they go to elsewhere!
A bit like me today, trying to find the answer to a graph-design question that’s stopping me finish a client project. Grrrr..!
Satisfy customer expectations
A happy customer is a returning customer.
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