Freelance – Software and Website Usability Testing
An experienced software and website user testing professional. Providing a range of services to help and support small, and medium-sized enterprises realise their potential.
If you are creating or improving your website, having an independent review can provide you with an unbiased insight.
Website user testing can highlight minor glitches, such as broken or missing page links that you weren’t aware of. Or more critical usability issues that could be having a negative impact on your website visitor’s journey.
Find out how simple changes to content and layout could help improve SEO, get more visitors to your website and enhance your customers’ experience. And potentially increase your income.
“Our aim is to help you improve the quality of your customer’s experience and increase the visibility of your business, by providing expert advice, and offering a range of affordable solutions and services “.
What is User Testing?
Your website has to help users achieve their goal. Whether they want to buy a product, request your services, book a holiday or just ask a question, if it is quick and easy to use they will continue to use it. And they will recommend it to other people.
To improve customer satisfaction, understanding how people use your website or product is crucial. Sometimes the only way you can achieve this is by speaking to users, and finding out how they view with your website.
Knowing how someone searches, finds, clicks and navigates around your site can give you details that you wouldn’t get from conducting a survey or a customer review.
This is called User Testing, and it’s one of the most effective ways of improving your customer satisfaction.
User testing can give you really useful insights. When you’re creating a new website or product, it’s important to see what prospective customers think of it. But it’s just as beneficial to see what your existing customers think of it.
Even if you think you know your product inside out, it doesn’t mean that there aren’t any blind spots.
User testing helps you to understand how customers use your website, and whether there are any little ‘niggles’ that might be stopping them making a booking, or placing an order. The test results are genuine and unbiased.
Choosing an experienced user tester will help you improve the quality of your customer experience, improve your search rankings and get your business noticed. So what are you waiting for? Let’s get started!
SAA IT Test Consultant
79120, Sainte Soline, France
SIRET – 835 373 515 00013
Need some help? How to contact me:
Email – firstname.lastname@example.org
Call – FR: +33 (0)7 83 16 61 11
UK: +44 (0)7940 435970 (standard rate mobile call charges apply)
|Mon:||10:00 AM – 4:30 PM|
|Tue:||10:00 AM – 4:30 PM|
|Wed:||10:00 AM – 12:00 PM|
|Thu:||10:00 AM – 4:30 PM|
|Fri:||10:00 AM – 12:00 PM|