Freelance – Software and Website Usability Testing

An experienced software and website user testing professional. Providing a range of services to help and support small, and medium-sized enterprises realise their potential.

If you are creating or improving your website, having an independent review can provide you with an unbiased insight.

Website user testing can highlight minor glitches, such as broken or missing page links that you weren’t aware of. Or more critical usability issues that could be having a negative impact on your website visitor’s journey.

Find out how simple changes to content and layout could help improve SEO, get more visitors to your website and enhance your customers’ experience. And potentially increase your income.



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“Our aim is to help you improve the quality of your customer’s experience and increase the visibility of your business, by providing expert advice, and offering a range of affordable solutions and services “.

What is User Testing?

Your website has to help users achieve their goal. Whether they want to buy a product, request your services, book a holiday or just ask a question, if it is quick and easy to use they will continue to use it. And they will recommend it to other people.

To improve customer satisfaction, understanding how people use your website or product is crucial. Sometimes the only way you can achieve this is by speaking to users, and finding out how they view with your website. 

Knowing how someone searches, finds, clicks and navigates around your site can give you details that you wouldn’t get from conducting a survey or a customer review.

This is called User Testing, and it’s one of the most effective ways of improving your customer satisfaction.

Unbiased Review

User testing can give you really useful insights. When you’re creating a new website or product, it’s important to see what prospective customers think of it. But it’s just as beneficial to see what your existing customers think of it.

Even if you think you know your product inside out, it doesn’t mean that there aren’t any blind spots.

User testing helps you to understand how customers use your website, and whether there are any little ‘niggles’ that might be stopping them making a booking, or placing an order. The test results are genuine and unbiased.

Choosing an experienced user tester will help you improve the quality of your customer experience, improve your search rankings and get your business noticed. So what are you waiting for? Let’s get started! 

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Various devices shown on a desk


Shirley provided test analysis. It involved working remotely most of the time and she was dedicated and productive with little or no direct contact. Working with the supplier and at home, she produced test specifications that meant the onsite team was able to work extremely efficiently. Thanks for working so very well under some quite onerous conditions Shirley

Shirley was a vital part of a rarely-found team employed to test one of the largest, technically intensive projects in Europe. In addition to possessing excellent Quality Assurance skills, she takes a ‘whole-team’ view.  Shirley fosters ‘collaboration’ and focuses people on the right problems. There are far too few people like this around

I’ve had the pleasure of working with Shirley on a number of occasions. The most recent being during the setting up of our new Alpine business. The words professional, attention to detail and truly great don’t seem to do her justice!!


Shirley Atkinson

SAA IT Test Consultant

79120, Sainte Soline, France

SIRET – 835 373 515 00013



Need some help? How to contact me:

Email  –

Call – FR: +33 (0)7 83 16 61 11

UK: +44 (0)7940 435970 (standard rate mobile call charges apply)


Mon: 10:00 AM – 4:30 PM
Tue: 10:00 AM – 4:30 PM
Wed: 10:00 AM – 12:00 PM
Thu: 10:00 AM – 4:30 PM
Fri: 10:00 AM – 12:00 PM
Sat: Closed
Sun: Closed