Experience & Attention to Detail

User Testing Experience

From 1982 until 1997 I worked for the civil service in local benefit office on the North Wales coast and also on a 2 year secondment to the Regional Implementation Team based in Cardiff, for the roll out of the Income Support system.

In 1997, still working for the civil service, I took on my first testing role with DWP at their I.T. headquarters in Lancashire initially testing enhancements to the Income Support benefit system, but I also worked on the test teams for Social Fund, Jobseeker’s Allowance and Child Support. I left the civil service in 2000 and joined an I.T company in Manchester as a Test Consultant, I also worked briefly for EDS (now Hewlett Packard) and eventually set up my own Test Consultancy business in 2001.

Just a few of the companies I have worked for: 

BT – Home Office – DWP – GE – HSBC – AutoTrader – e-VMT – BJSS – IBM (Curam) – HSBC

Until we moved permanently to France in 2017 I worked across the full complement of testing phases throughout the complete end-to-end testing life-cycle including : integration, functional, non-functional, regression, performance and user testing. Now my focus is User Testing and putting my testing experience and attention to detail to good use, helping business owners create a great customer experience and improve their business online presence. 

I always ask my clients to provide feedback, because if they are not satisfied with the services I have provided then I make every possible effort to improve them.

My aim is to help you improve the quality of your customer’s experience and increase the visibility of your business by providing expert advice and offering a range of affordable solutions and services.

Feel free to read some of these reviews on my Facebook Business page, LinkedIn profile  orGoogle My Business!

TESTIMONIALS